Last updated on Feb 28, 2012

Health Service - A complete guide

Ambulance and First Aid

The first thing you ought to know about the local medical service is the emergency call number. You can dial 120 (Chinese service only at the moment) from anywhere. An ambulance car will arrive in a few minutes, depending on traffic conditions.

The ambulance will transport you to one of the emergency centers in the city, or the particular hospital you designated, such as the one indicated on your medical insurance list.

You will be charged for the service, but the fare won't be very high and depends on the emergency treatment you receive and the distance from the emergency center to your location. The city has a total of 40 ambulances with 20 on duty every day, all equipped with medicine and medical equipment. Among all the 4 high-grade ambulances, there is one negative-pressured ambulance and two ambulances for newborn transportation. In general, you will get the service from the nearest station, which you can find from the map.

Hospitals for expats

The city has dozens of hospitals, clinics and dentists for foreigners. Some of them are a part of local hospitals. The list below is from Suzhou Foreign Investment Development Board, which includes a small proportion of all those clinics. You will also get a name list from your consulate-general to the city or from your insurance company.

Some of them can offer a full range of medical services, such as surgical operations, medical checks and in-patient services, while others, such as some small clinics, may give you a diagnosis on some slight symptoms.

If you want to see a doctor, you may choose one by making an appointment by telephone or online.

Apart from the hospitals, dentists are also available for foreigners. You need to make sure whether your insurance will cover the charge or you just pay the bill yourself before going to the dentist, most of which are joint ventures.

Guidelines for medical examinations of aliens

According to the Frontier Health and Quarantine Law of the People’s Republic of China, all foreigners, overseas Chinese and people from Hong Kong, Macau and Taiwan must provide health certificates when they apply for permanent residence, short stays and employment. The requirements are as follows:

I. Requirements when applying for physical check-ups

1. Foreigners need to take their current passport, a copy of their passport and a company business license copy. People from HK, Macau and Taiwan need to take their Home-visit certificate or Mainland Travel Permit for Taiwan Residents (MTPs), a copy of the Home-visit certificate or MTPs and a company business license copy.
2. Two recent color photos (51x51 millimeters) with full face, front view, no hat and white background.
3. Undergo the physical check-up with an empty stomach between 8am and 11:30am from Mondays to Fridays.

II. The physical check-up process

Register → fill the form → check → pay → take some blood samples → medicine and surgery, facial features department, electrocardiograph examination, ultrasonic scanning, Radiology Department, department of stomatology → return the form to the registration desk.

III. Certificate

1. It will be issued within 3 working days (excluding holidays) after the physical check-up. Applicants can collect their certificates between 1pm and 3pm.
2. The certificate remains valid for 6 months.

Address: Suzhou International Tourism Health Center, 738 Changjiang Road, New district, Suzhou.
Buses: 303, 316, 321, 326, 443
Opening hours: Monday to Friday, 8am-11:30am for physical check-ups, 1pm-4pm for collecting the certificates (excluding holidays).
Tel: 0512-66656350, 0512-66656351

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